Terms & Conditions - UniBeck FASTag

Electronic Record

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder, as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which requires publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the https://unifast.co.in/ website / Mobile Application.

Terms of Use

This web page represents a legal document that serves as our Terms of Use and governs the legal terms of our website, https://unifast.co.in/, sub-domains, and any associated web-based and mobile applications (collectively, “Website”), as owned and operated by Unibeck Technologies Pvt. Ltd.

Introduction

Unibeck Technologies Pvt. Ltd. maintains this website (“the Site”) for your personal information, education, and communication purposes. By accessing or using the Website/Mobile Application, you signify your agreement to be bound by the terms and conditions.

User Eligibility

The Website/Mobile Application is available only to entities and persons over the legal age who can form legally binding agreements under applicable law.

Acceptance of Terms

Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website and its Mobile Application.

Modification of Terms

Unibeck Fastag reserves the right to modify the terms of use without prior notice. Continued use constitutes acceptance of the modified terms.

Registration Data and Account Security

Users must provide accurate information during registration and are responsible for maintaining the security of their account credentials.

GST Declaration

Users who are not required to register under the Goods and Services Tax Act, 2017 must provide a declaration confirming this status.

Privacy

User data is subject to the Company's Privacy Policy. Unibeck Fastag reserves the right to disclose user data to comply with legal obligations or protect the company.

Rates, Services, and Tariff

All transactions and services are governed by the service agreement and current tariff applicable at the time of the transaction.

Rules About Use of Service

Unibeck Fastag does not guarantee uninterrupted access or error-free operation of the Website/Mobile Application. Access may be suspended for maintenance or other reasons.

Use of Site

You are granted a limited, revocable, non-transferable, and non-exclusive license to use the Website/Mobile Application. Commercial use or exploitation is prohibited unless explicitly permitted.

Prohibited Content

Infringement of intellectual property rights
Obscene, defamatory, or illegal content
Viruses, malware, or harmful code
Content promoting illegal or unethical behavior

IT Act, 2000 Compliance

Users must not host or transmit prohibited content as outlined in Rule 3 of the IT Act Rules.

Technical Processing

The global nature of the internet may require technical adjustments to facilitate data transmission.

Data Protection

Unibeck Fastag is not responsible for data corruption or errors during transactions. User data is governed by the Privacy Policy.

Privacy Policy

Use of the Website/Mobile Application is governed by the Company’s Privacy Policy.

Disclaimer

Unibeck Fastag provides the website and its services "as is" without warranties of any kind, either express or implied.

Limitation of Liability

Unibeck Fastag is not liable for technical issues, data loss, or any indirect or consequential damages arising from the use of the Website/Mobile Application.

Website/Mobile Application Services

Users may access financial services offered by third-party institutions. Unibeck Fastag does not guarantee or endorse these services.

Cancellation and Refund

Ticket cancellations are subject to the policy of the ticketing company. Refunds are credited to the user's wallet and must be used within one year.

TERMS OF AGREEMENT FOR ONLINE PAYMENTS:

Definitions and Interpretation:

a). “Facility provider” shall mean the Internet Payment Gateway provider with which the Unibeck Fastag has an arrangement for facilitating online payment through their respective payment gateway.
b). “Merchant” shall mean the User/Retailer/Distributor/Super Distributor making Payments to the Company to avail the Services.
1.1. Subject to the terms and conditions of this Agreement Unibeck Fastag will provide to the Merchant the Services as and in the manner set forth.
1.2. This Agreement shall commence on the Activation Date and shall continue to be in effect unless terminated in accordance with (“Terms”).
Unibeck Fastag is entitled to change/ update the terms of service, including Unibeck Fastag as well as settlement timelines for merchant opting for any and all additional Services from Unibeck Fastag apart from the ones envisaged under this Agreement, without prior approval of such Merchant.
Upon signing the agreement Merchant agree that payment gateway services provided by the Unibeck Fastag will be used for loading the wallet to carry out the digital financial services offered on the platform. The Merchant can use Credit Card/Debit card/ Net Banking / UPI to take the wallet load. The Merchant agrees that they take complete ownership of knowing the cardholder and have verified the owner and the details before taking the wallet load. The Merchant also agree and acknowledge resolving any dispute that arises during the process.

UNDERTAKINGS OF MERCHANT

Use of the Payment gateway facility: In using the facility, the Merchant agrees:

2.1. Not to use the Facility in any manner, or in furtherance of any activity, which constitutes a violation of any law or regulation or which may result in fraud on any person or which may cause the Payment Gateway Service Provider or Unibeck Fastag to be subject to investigation, prosecution or legal action.
2.2. To use information regarding a Cardholder (including name, address, e-mail address, telephone numbers, and data regarding bank accounts or financial instruments) conveyed to Merchant by consumer software designed to access the Facility only for the purpose of completing the Transactions for which it was furnished, and not to sell or otherwise furnish such information to others unless the Merchant has an independent source of such information or obtains the express consent of such Cardholder.
2.3. Compliance with Law & Guidelines: Merchant shall at all times comply with applicable laws, rules and regulations in so far as relevant to its use of the Facility. If the utilisation of the Facility by the Merchant results in or may result in additional liability being placed on Unibeck Fastag , such utilisation shall be deemed to be a violation of this Agreement and Unibeck Fastag has all the right to revoke the facility and terminate the agreement.
2.4. The Merchant hereby confirms that Unibeck Fastag shall not be responsible for any Cardholder complaints regarding inaccuracy or deficiency in service or incorrect/ expired/ disputed and the Merchant shall be solely responsible and shall take such measures as may be required to resolve the same at its sole cost and expenses.
2.5. Cardholder Support Services: To provide a second-level Query Resolution Support, Merchant shall co-operate with and assist the Company in connection with any inquiries for any Bill Payment request that are received regarding the validity or correctness of the data included in the payment information in respect of such Cardholders; notwithstanding anything provided herein or elsewhere in this Agreement, Merchant shall be responsible for resolving any Cardholder queries/ disputes relating to the Bill Payment request to them for any queries relating to execution of standing instructions issued by them to the Company.

CHARGEBACKS

3.1. If Payment Gateway Service provider communicates to Unibeck Fastag the receipt of a Chargeback from a Cardholder, then the Merchant will forthwith be notified of the Chargeback.
3.2. The Merchant shall be entitled to furnish to Unibeck Fastag documents and information (“Chargeback Documents”) pertaining to the Transaction associated with the Chargeback in order to substantiate (i) the completion of the aforesaid Transaction and/or; (ii) delivery of goods / services sought by the Cardholder pursuant to the said Transaction. Provided the Merchant is desirous of furnishing the Chargeback Document, the Merchant shall do so within five (5) days (or such other period specified by the Payment Gateway Service Provider) of receiving notification of the Chargeback.
3.3. The Merchant agrees and acknowledges that (i) if the Merchant is unable to furnish Chargeback Documents stipulated above; (ii) the Payment Gateway Service Provider is not satisfied with the Chargeback Documents furnished by the Merchant, then the service provider shall be entitled to order the Unibeck Fastag to effect a reversal of the debit of the Chargeback Amount associated with the Chargeback such that the said Chargeback Amount is credited to the Cardholder’s Payment Instrument.
3.4. For any transaction that results in a Chargeback, Retailer / Distributor/ Super Distributor agrees and acknowledge that Unibeck Fastag may withhold the Chargeback amount in a Reserve from Retailers/Distributor/Super Distributors wallet or your settlement amount. Unibeck Fastag may debit the amount of any Chargeback and any associated Fees, fines, or from your Settlement Amount and/or Reserve. If Unibeck Fastag reasonably believe that a Chargeback is likely with respect to any transaction, Unibeck Fastag may withhold the amount of the potential Chargeback from payments otherwise due to you under this Agreement until such time that: (a) a Chargeback is assessed due to a Cardholder ’s complaint, in which case we will retain the funds; (b) the period of time under applicable law or regulation or Card Association Rules by which the Cardholder may dispute that the transaction has expired; or (c) we determine that a Chargeback on the transaction will not occur. If Unibeck Fastag is unable to recover funds related to a Chargeback for which you are liable, you will pay Unibeck Fastag the full amount of the Chargeback immediately upon demand. You agree to pay all costs and expenses, including without limitation attorneys’ fees and other legal expenses, incurred by or on behalf of us with respect to collection of all Outstanding Amounts unpaid by you. On the issuance of notice, Unibeck Fastag reserves the right to withhold from each settlement made during the Notice Period, a sum computed based on a Stipulated Percentage (defined hereinbelow) for a period of one hundred and twenty (120) days (“Withholding Term”) from the date of issuance. The sums so withheld shall be utilized towards settlement of Chargebacks. After processing such Chargebacks, Unibeck Fastag shall transfer the unutilized amounts, if any, to the Merchant forthwith upon completion of the Withholding Term. The ‘Stipulated Percentage’ is the proportion of the Chargeback Amounts out of the total Transaction Amounts settled during the subsistence of this Agreement.
3.5. Merchant agrees that payments made in respect of any order which Cardholder or anyone else disputes as a transaction not done by payer or delivery of services not received by Merchant or the allegation that transaction has been done by unknown persons which is disputed by Cardholder or payer or a charge/debit arising out of any alleged hacking, phishing, breach of security/ encryption of the end user’s Login/Password or debit card number or PIN has arisen and a request for Chargeback/refund has been made by the Cardholder then it is agreed by Merchant shall provide proof of delivery of service to the Cardholder and shall make adjustment to the Cardholder bill and shall refund amount to Unibeck Fastag in return shall refund such amount to Payment Gateway service provider who will then refund the Cardholder / payer or anyone disputing the Transaction.

INDEMNIFICATION

4.1. In addition to the above, the Merchant shall also comply with security practices and procedures as prescribed in the Information Technology Act, 2000 and the rules made thereunder and/or the RBI rules and Regulations. Any loss incurred to the Unibeck Fastag or the Payment Gateway Service Provider as a result of the Link being breached due to improper security on the part of the Merchant, its employees, contractors, agents, etc. Merchant agrees to indemnify, defend and hold harmless Unibeck Fastag and the Facility provider from any claims, actions, damages or losses arising out or in relation thereto.
4.2. The Merchant shall indemnify and hold Unibeck Fastag , its directors, officers, employees, agents representatives harmless from and against any and all losses, damages, costs or expenses (including reasonable attorney’s fees) on account of claims, judgments, awards, settlements, fines, arising from
(a) The transaction between the Payee and the Merchant (pursuant to the relationship between the Merchant and Payee, contractual or otherwise); (b) breach of security in respect of Payee’s Personal Data with such breach being attributable to the Merchant; and (c) fines, penalties imposed by the Sponsor Bank, NPCI or any other governmental authority on account of fraudulent Pay-out transactions initiated or effected by the Merchant. 4.3. Merchant hereby undertakes and agrees to indemnify at all times and hold harmless Company, from and against all actions, proceedings, claims, liabilities (including statutory liability), penalties, demands and costs, awards, damages, losses and/ or expenses however arising as a result of:
4.3.1 Any breach of any Applicable Laws, GST and rules and regulations. 4.3.2 Any breach or non-performance by the Merchant of any of the provisions of this Agreement and/or any Schedules, breach of confidentiality, Intellectual property rights, inaccuracy of Cardholder billing information, Chargeback and refunds, any fines, penalties or interest imposed directly or indirectly on Unibeck Fastag on account of Merchant under this Agreement and/or any schedules; 4.3.3 Any claim or proceeding brought by Merchant (‘s) vendors/suppliers, the Cardholder or any other person against Company, in respect of any product/services offered by Merchant; or 4.3.4 Any act, neglect or default of Merchant (‘s) agents, employees, licensees or Cardholder; or 4.3.5 Any claim by any other party against Unibeck Fastag , arising from sub-clauses above. Merchant shall also fully indemnify and hold harmless Unibeck Fastag and the Facility provider against any loss, costs, expenses, demands or liability, whether direct or indirect, arising out of a claim by a third party that Merchant (‘s) services infringes any intellectual or industrial property rights of that third party. In the event of Company/the Facility provider being entitled to be indemnified pursuant to the provisions of this Agreement, Unibeck Fastag shall be entitled to accordingly and to such extent debit Merchant (‘s) with Unibeck Fastag and/or the Settlement Amount.
Upon signing the agreement Merchant agree that payment gateway services provided by the Unibeck Fastag will be used for loading the wallet to carry out the digital financial services offered on the platform. The Merchant can use Credit Card/Debit card/ Net Banking / UPI to take the wallet load. The Merchant agrees that they take complete ownership of knowing the cardholder and have verified the owner and the details before taking the wallet load. The Merchant also agree and acknowledge resolving any dispute that arises during the process.

AVAILABILITY OF A PRODUCT OR A SERVICE:

Despite the fact; that this website/Mobile Application may be accessed from locations where www.Unibeck Fastag.in does not do business, we do not represent that we are doing business in those locations, or that its services or products will be available in any particular state, country or jurisdiction. This website/Mobile Application is not targeted to users in any particular locality. by accessing our website/Mobile application you agree and understand that our website/Mobile application and anything contained on website/Mobile Application will not be used to establish personal jurisdiction over our website/Mobile application; in locations where it is not currently doing business.

INTELLECTUAL PROPERTY RIGHT POLICY

The entire contents of the website/Mobile Application are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are Unibeck Fastag infotech pvt ltd , its affiliates or other third party licensors. You may not allocate, distribute, or reproduce in any way any copyrighted material, Designs, trademarks or other Intellectual Property and proprietary Information belonging to others without obtaining the prior written consent of the owner of such proprietary rights. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute, in any manner, the material on the website, including text, slogans, logo, graphics, code and/or software. You may print and download portions of material from the different areas of the website/Mobile Application solely for your own Personal and non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials.

You may not allocate, distribute, or reproduce in any way any copyrighted material, Designs, trademarks or other Intellectual proprietary Information belonging to others without obtaining the prior written consent of the owner of such proprietary rights. It is the policy of Unibeck Fastag.in to terminate Membership privileges of any Member/User/Merchant who once infringes the copyright rights of others upon receipt of prompt notification to website/Mobile Application by the copyright owner or the copyright owner’s legal agent/Advisor. Without limiting the foregoing, if you believe that your work has been copied and posted on the website Services in a way that constitutes copyright infringement, please provide us with the following information:

an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
] a description of the copyrighted work that you claim has been infringed;
a description of where the material that you claim is infringing is located on the website/Mobile Application Services;
your address, telephone number, and email address;
a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

INDEMNITY

You “The User” comprehend and agree to indemnify and hold https://unifast.co.in/ and its parents, mobile application, affiliates, officers and employees, harmless from any claim or demand, including attorneys’ fees, made by any third party due to or arising out of your use of the Service, your connection to the Service, your violation of the website/Mobile Application Agreement or any other provision of the Agreement, or the infringement or misappropriation by the User/Merchant, or a third party using User’s computer, account or password to access and/or use the services, of any Intellectual Property Rights of any person or entity, or the use or misuse by the User or third parties of User’s passwords or accounts, or your violation of any rights of another.

TERMINATION

This Agreement shall remain in full force and effect while you use the website/Mobile Application. However, our website/Mobile Application reserves the right to terminate access to certain areas or features of the website/Mobile Application at any time for any reason, with or without notice. Our Website/Mobile Application also reserves the universal right to deny access to particular users to any/all of its services/content without any prior notice/explanation in order to protect the interests of our website/Mobile Application and/or other visitors to the website. Our website/Mobile Application reserves the right to limit, deny or create different access to the website/Mobile Application and its features with respect to different user(s)/Merchant’s, or to change any of the features or introduce new features without prior notice. Our website/Mobile Application withholds the right to temporary or permanent termination of any user for any of the following reasons:

If it concludes that the user(s)/Merchant(s) have provided any false information in connection with the member account to Unibeck Fastag (website/Mobile Application), or are engaged in fraudulent or illegal activities. The user(s) breach any provisions of the terms and conditions of use agreement and/or Agreement of website. Utilize website to send spam messages or repeatedly publish the same product information. Post any material to members that are not related to trade or business cooperation. Impersonate or unlawfully use another companies name to post information or conduct business of any form Any unauthorized access, use, modification, or control of the website/Mobile Application data base, network or related services.

ASSOCIATION / LINKS TO THIRD PARTY

Our Website/mobile application contains links to third party websites “Linked Sites” (“Affiliates” / “Partner Sites”). These Linked websites are not under the control of Unibeck Fastag and Unibeck Fastag is not responsible for the products of any Linked website, including without limitation any link contained in a Linked website, or any changes or updates to a Linked website. Our website/Mobile Application is not responsible for web casting or any other form of transmission received from any Linked website. You are responsible for viewing and abiding by the privacy statements and terms of use posted at the Linked websites.

TERMS AND CONDITIONS RELATING TO ADVERTISERS

Advertiser agrees to use, and website/Mobile Application agrees to make available, the Network during the Term in order to place Ads from Advertiser on Publisher Websites according to the terms and conditions of this Agreement. As between Advertiser and website/Mobile Application, Advertiser shall be solely responsible for soliciting all Ads, placing Ads through the Network and responding to inquiries in connection therewith. All copyright, database rights, trademarks and design rights in our website and in the material published on it belong to website/Mobile Application Advertisers cannot use it without prior permission of the Website owner. Advertiser shall be solely responsible if any kind of loss occurred to the user of the website.

NOTICE

All notices or demands to or upon website shall be effective if in writing and shall be duly made when sent to having addressed at:-

Unibeck Technologies Pvt Ltd NO-6111, MIG TYPE, TNHB Rd, TNHB Colony, Annanur, Ayappakkam, Chennai, Tamil Nadu 600077

All notices or demands to or upon a User(s)/Merchant(s) shall be effective if either delivered personally, sent by courier, certified mail, by facsimile or email to the last-known correspondence, fax or email address provided by the User(s) to https://unifast.co.in/

FEEDBACK

The thoughts written or reviews posted by visitors are of them and not moderated by us, any one thus felt offended please email us at: support@unibeckfastag.in and we will remove it from our website (if we feel the same within the framework of business, prevalent norms and practicability) of legality and freedom of speech.

GOVERNING LAW AND DISPUTE RESOLUTIONS

This Agreement shall be governed by and construed in accordance with Indian Law and you hereby submit to the exclusive jurisdiction of the chennai Courts.

NON-WAIVER

Any forbearance or failure by us to enforce a provision to which you are subject shall not affect our right to require such performance at any subsequent time, nor shall the waiver or forbearance by us of any breach of any provisions of the agreement herein be taken to be or held to be a waiver of the provision or provisions itself of themselves.

SEVERABILITY

If any provision(s) of the Agreement is/are held by a court of competent jurisdiction to be contrary to law, or otherwise invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

STATUTE OF LIMITATIONS

User and website/Mobile Application agree that any cause of action arising out of or related to these Services must commence within one (1) month after the cause of action arose; otherwise, such cause of action is permanently barred. If you do not agree with any of our Terms and conditions mentioned above please do not read the material on any of our pages or do not accept our services.

ENTIRE AGREEMENT

These Terms of Use set forth the entire understanding and agreement between you and Unibeck Fastag infotech pvt ltd with respect to the website/Mobile Application. You acknowledge that any other agreements between you and Unibeck Fastag infotech pvt ltd with respect to the website/Mobile Application are superseded and of no force or effect.